How DANA and QRIS Records Are Used
Our Privacy Policy explains the records created when you open an account, complete phone verification, sign in, or contact account support. We may receive details needed to match a wallet or transfer, such as a DANA, OVO, GoPay or QRIS reference, along with transaction status and
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the time of the request. Bank transfer and virtual account references can also be retained to reconcile your cashier activity. We use these records to provide the requested account service, check unusual access and respond to questions about a receipt or status. We do not describe
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access as universal: eligibility depends on local law, and the policy applies only where local law permits. If a payment partner handles part of a transaction, its own privacy terms may also apply. You can ask us which record relates to your account through the support
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route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.